Frequently asked questions
Every customer is required to fill a pre-consultation form after placing a booking. If they don’t please refer them to the form at the bottom of the site. Instructions on how to send it to you are in the form.
Registration is free. We only charge you a commission for every successful service. You will find more details on this in the service provider agreement.
Yes, customers are free to request for a phone consultation. In that case, your dedicated account manager with Afrimash will setup a phone call between you and the customer on the chosen appointment day.
We pay you for every successful consultation. We transfer payments into your registered bank account provided during your registration on this platform. Please note that refunds will not be credited to you.
Service providers can also join our affiliate programme where they are able to get affiliate commission for products recommended to clients. This is an appreciation form Afrimash for referring customers to us. Customers still get to pay the same amount when they shop with us.